Know the rules behind wallet access
Our Legal terms explain how account access is opened, checked, maintained, and closed. You may need to complete phone verification before account access, and the details you submit must match the account record used with DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account. Payment
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records help us connect a wallet action to the correct account and resolve a status question. Access depends on local law, and availability can change when local requirements apply. The terms also describe how we handle account data, cookies, security checks, retention, and requests to correct
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or remove details. Read this page before opening an account, then contact our support path if a policy point or wallet record does not match your situation.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.